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Q. When will I receive my order?

A. Orders are usually dispatched in 2-4 days.The delivery time depends on the shipping option selected during checkout. The transit time is only for reference and  your order may be delivered to you before or later than the estimated delivery date. We do our best to deliver the products on time , however due to a lot of factors coming into play we cannot assign a set date and can only provide estimations.

Q. How do I change the Shipping Address ?

A. If you have mistakenly provided an incomplete or incorrect address you must reach us through the Contact Us page within 24 hours of placing an order or before the order is shipped whichever is earlier. For address correction after dispatch, additional shipping costs will have to be borne by you in order to receive the shipment or else the order will be cancelled. If you fail to do so, and the delivery is not possible due to incorrect shipping address, the order will be cancelled and in such a case the refund will be made only after deducting the payment gateway fee and the  applicable shipping charges. 

Q. How do I cancel an order ?

A. If a Cancellation request is raised by you within 24 hours of placing an order or before the dispatch of products whichever is earlier, you will be refunded after deducting payment gateway charges(2% along with gst 18% on fee.) However, any cancellation requests  raised  by you after the products are dispatched or after the end of 24 hours, whichever is earlier, will only be accepted subject to our discretion. If cancellation is accepted by us after the product dispatch or  24 hours after placing an order(whichever is earlier), refunds will be made after deducting payment gateway fees and shipping charges. 

Q. I received a wrong order , how do I return it?

A. You must raise a Returns Request