Privacy Policy

This Privacy Policy governs the manner in which METTA CLOTHING collects, uses , maintains and discloses information collected from the Users who order from us through our website/ webstore. This policy applies site wide and to all products  offered through METTA CLOTHING. The terms ‘We', 'Us', 'Our' is used to represent METTA CLOTHING and ‘You’, 'Your', ‘Customer’, ‘User’ is used for the customer purchasing from us.

Personal identification information

We may collect personal  information from customers in a variety of ways including, but not limited to, visiting our website, subscribing to our list, placing an order with us through online/offline channels. Customers will be required to provide Name, E-mail, Billing /Shipping Address, Contact number etc while placing an order with us. This information would help us in fulfilling the orders and for activities such as notifications pertaining to the order, notifications on new arrivals etc.

How we use collected information ?

METTA CLOTHING collects and uses customers personal information for the following purposes :

To improve customer service

The information helps us to more effectively respond to customer requests and support needs .

To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from customers through messages sent from the Contact Us page .

 

To send periodic Emails/ Texts

The email address that customers provide for order processing, will be used to send information and updates pertaining to the order. It may also be used to send information regarding our products and ongoing or upcoming offers.

Order Fulfillment

We do not trade or rent customers personal identification information to others . We use third party service providers to help us operate our business or administer activities on our behalf, such as sending out order related notifications, to facilitate order payments, shipping orders to you etc. We may share customers information with these third parties for those limited purposes. Only information necessary to fulfil an order  is shared with the logistics agents to complete the delivery process. 

 

Payment Gateway

We employ third party payment gateway in order to collect digital payments from customers . None of the credit/debit card or banking information is stored by us . The customer is redirected to a secure link to complete the payment . The payment gateway works on its respective privacy policy. It is a customers discretion to use the payment gateway to complete transaction .  

 

Your acceptance of these terms

By using the Website or by providing any information, the customer consent to the collection and use of the information provided on this website/ webstore in accordance with this Privacy Policy.

 

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. Customers are bound by this policy if the website is used for purchase.